For Immediate Assistance Call:
+1 610 458 3000 (Select Option 1)
For Email Support, Send Us a Message:
support@videoray.com
Please make sure to consider the following information before contacting VideoRay’s Technical Support to report a problem. The following information should available:
- User name and contact information
- Name of the owner if not the same as the user
- System model
- Serial Number of the affected component(s)
- Accessories in use
- Detailed information about the issue:
- Symptoms
- Operating conditions that create the symptoms
- Anything new or unusually about the system or operations
Contact Support